Top quality customer service. Had an unlucky experience with a bad brand & product (not stores fault). Archie went out of his way to help me and get everything sorted. Give this man a raise.
Great service, fast and friendly!Andrew, speed driver, friendly delivery....
5 star service from Xzavior who is educated and passionate about the products and provides what you want in a fast, efficient and friendly manner
Thank you Seth for the great service since day one.
I have ordered from this place quite a few times now in the past few weeks. They are friendly, quick and have great selection. All delivery drivers are very nice. I only discovered this place around 2 months ago and I won’t order anywhere else now for delivery.
Kind and knowledgeable. Great customer service as usual
First off is the service Carly and Cass have lots of knowledge of the products and are very nice. And there are a wide verity of choices witch is great ,highly recommend.
Thanks Kristina for leading me in the right direction. Fast and friendly quality service.I'm sure I'll be back again soon 🙂
Great customer service and knowledgeable!Thank you ❣️See you again soon😎
Stacy H. was very helpful with great suggestions and excellent customer service 🤪🙃Very happy 😊 with what I bought!
Thank you Jordan for the excellent service!Will be back
I like the store close my house people very good service
Cassady B Shawn c the best guys and best customer service
Amazing service from Quinn! His product knowledge is great and he is beyond helpful!
Great service, Good weed, thanks Chance!
This place has the best customer service every time, always! Thank you!
First time using their delivery, I messed up my address and didn't realize until the driver was already at the wrong address. Contacted custumer support through their website and it was promptly taken care of! Prices are great, product is great and Jay on custumer support was great!
Great service!! fast pleasent easy to order..will use again when in town
Cassidy is the definition of a perfect bud tender! Everytime I go, I hope she’s working. She has me smiling on my way in and laughing on my way out. Recommend this location for great service! See you next time Cassidy! Also they are open till 2am so definitely check them out if you need a late night pick up!!
Vivien was a very nice person and very knowledgeable with the product and she was quick with service thank you! 🙏😃
Ordered online. Got confirmation text. Then got delivery is on its way. Too never showing up. Don't recommendThen you respond with a lie?? I was on my front lawn all evening so thats a lie. There was no phone call or email sent.
First time at Dank Dover and had Cassady help assist me in picking the right product for myself. She was very kind, knowledgeable and helpful. Would come back again just because of the excellent service.
Orin was very friendly and helpful. Good selection and great service!
Originally they gave me the incorrect vape and it was too late for me to go back to show them as they were closed but they have amazing customer service and resolved the issue very promptly and the communication was excellent
Very convenient. Friendly and polite delivery drivers. Great product. Very happy all around.
Ryan is very knowledgeable and I appreciate his kindness. Excellent service every time
Jay with dank is a 10/10 will be using their services constantly.
I used to a regular customer from this branch for delivery as the 26th Avenue branch is far from me. After order for months, the last order I did, they stole or misplaced a flower I ordered. After enquiring all they said was we have a video of the packaging, like that was proof enough. I told them it didn't mean nothing, one could make a video of it and redo it again without the specific package, the guy kept saying the same thing like he really doesn't care about the work he is doing.Trust me there are better stores out there than this, green spot or leaf life is a far better place to go to with their bud tenders always being advisable and with a good collection of well known strains whereas this store probably will have 2 to 3 decent strains, others are full of crap.I've been in Manitoba, Toronto, Quebec and finally Calgary and I can officially say I have never had any delivery missing but they managed to do it and did not even care to send a refund or even do any sort of inquiry or send the missing product back even though I even have an account with them.After their laclasture response I decided to never buy from Dank again. They might deliver unlike the other stores but they steal your products too and will never ever accept they made a mistake and just let you deal with your loss. The worst store in calgary by far. They lost a customer who would spend at least $300 a month. Green life or green spot is much better even though it's pick up. Even if you prefer dank, go for the 26th avenue one, their bud tenders are a class above and much better than this store.
Decided to try the delivery option, it got to me in about a hour, which was pretty impressive for 4/20 I thought. Delivery guy was friendly too
Really great service! So quick, and the driver Florian was so nice! I DEFINITELY will order again!!!
Happy to support this lovely business. Convenient delivery that’s affordable and the drivers are always friendly and fun to chat with upon arrival. All my orders have been correct and with super fast delivery. Thanks!
Been coming here for years without any problems. Go today get ID'd theh denied service. Im 33 years old will no longer be coming here. If Dank sees this close my accont.
awesome thanks to Joshua G for the fast service and respect so positive and polite 🤓👍👍👍👍👍
Ordered around 4pm and it was delivered to me in under an hour! Fantastic service and amazing products! Thank you!!
Gary the driver is great! Sorry I didn't tip you but next time Ill make up for it & tip well. The smoke is all good. I like the hash! They delivered for me twice now and the service is fast and reliable. Thanx!
I went in for the first time a few days ago. Was asked for my ID and they scanned it without my consent. For what purpose?I've always complied with showing ID even though it's obvious I'm over 35 and representatives have always made me feel okay with it, "just gotta show we're checking ID for the cameras, haha." Yeah, no problem. But there was no communication here that the worker was going to SCAN my driver's license, my personal information...Absolutely ridiculous.(They were also obvoously high as hell And couldn't find their keys to open the display case either.)One visit was enough for me.
I usually deal with Quinn and he’s awesome. Always great service, friendly and knowledgeable!
Best dispensary in the city. The staff are amazing. They always have great reccomendations, they're incredibly friendly, they know us by first name when we walk in the doors, and best of all they always have treats and pets ready for our pups! Couldn't reccomend this store more, strictly based off their customer service! 10/10
Highly recommend, Krista really knows her product. Her customer service is unmatched.